Civil Aviation and Tourism minister AKM Shahjahan Kamal has once again expressed his discontent over Biman Bangladesh Airlines poor luggage handling at Shahjalal International Airport.
He also asked the national carrier authorities to gear up its disorganized and sluggish handling process through cutting jobs of the aged and incapable employees.
“Why there are so many complaints over the luggage handling. If other countries can deliver service quickly, why can’t we? Tell me how many days you need to solve this problem and let me know your needs”, said the minister.
The minister expressed this disappointment at a pre-budget discussion on tourism and aviation at Dhaka Reporters Unity (DRU) which was organised by Aviation and Tourism Journalists Forum of Bangladesh (ATJFB).
Parliamentary standing committee chairman on the ministry and former minister Faruk Khan attended the function as a special guest.
In his speech, he said that Biman, the national carrier, is a pride of the country as it carries the flag of Bangladesh at home and abroad.
“I was forced to criticise the airliner for its mismanagement and sufferings of passengers in getting their luggage.
Even I am not satisfied over their services. In international airport it takes only 15-20 minutes in handling a passenger luggage”, said Kamal.
Suggesting for job cutting in Biman, he said there are many aged employees in Biman who are not capable to deliver. You better say bye to them with handsome compensation. You employ young and energetic manpower in their places.
Earlier in last month the minister also heavily criticised Biman Bangladesh Airlines for their mismanagement. Criticizing the national flag carrier he said that passengers do not get Biman ticket even after having available ticket.“Those who are involved with such crime will be bringing into light”, he said on that time.
Acting chief executive officer of Bangladesh Tourism Board (BTB) Nikhil Ranjan Roy, Novoair Managing Director Mofizur Rahman, US-Bangla Airlines CEO Asif Imran, adviser of Tour Operators Association of Bangladesh (TOAB) Masud Hossain, Deputy Secretary General of Association of Travel Agents of Bangladesh (ATAB) Nurul Alam Shaheen and BTB Director Zamiul Ahmed and TOAB adviser Faridul Haque, among others, spoke at the discussion.