Can I get $ 10,000 for United Airlines flight delay?
After a lengthy flight delay on United Airlines, Joseph Baloun made a huge compensation request. He calculated that United Airlines owed him $10,000 in future travel credit for his unpleasant 16-hour delay.
But does United Airlines owe him anything at all?
If you’ve ever wondered what you can and can’t expect in compensation after an extended flight delay, then this article is for you.
A flight delay and a $10,000 compensation request
Baloun was on his way to Hawaii to celebrate his parents’ 20th wedding anniversary when his troubles began. When he arrived at the airport, he received an alert: The aircraft scheduled to transport him from Chicago to Honolulu was having “engine issues.”
“We were strung along all day by United from the original flight departure time of 10 a.m.,” Baloun lamented. “We didn’t finally take off until close to 2 a.m. — a 16-hour flight delay. This delay caused considerable challenges as the rest of our family left around 10 a.m. on another flight.”
Once Baloun finally made it to Hawaii, he began to wonder what United Airlines owed him for his inconvenience. After all, he reasoned, the lengthy flight delay caused him to miss one night of his vacation. It also forced him to cancel a planned tour of Pearl Harbor.
So Baloun set out to apply for the flight delay compensation for which he assumed he qualified. He composed his request and sent it off to United Airlines.
His aggravation about the flight delay only intensified when he received a response from customer service. The representative offered him a choice of compensation for his trouble: $250 in travel vouchers or 10,000 miles.
“I wrote back and shared the true impact this flight delay had on our vacation plans,” Baloun recalled. “United Airlines reconsidered and then offered me $450 in vouchers or 20,000 miles.”
Baloun then made one giant leap into the flight delay compensation stratosphere in his counter suggestion. He then asked for a $10,000 future travel credit with United Airlines.
Not surprisingly, United Airlines declined his offer.
So what does an airline owe you after a domestic flight delay?
Next, Baloun reached out to the Elliott Advocacy team for advice. He explained his reasoning for that extra-large flight delay compensation request.
“I asked for the $10,000 travel voucher given the excess delay and inconvenience to my entire family,” Baloun told me. “A day loss was huge given the investment we made in this vacation. We would love your expertise and thoughts on the latest offer.”
Baloun’s question is not unusual. Our advocacy team typically fields several of these “How much am I owed for my flight delay?” requests every day. And every time, we must break the same bad news about the state of required flight delay compensation in the U.S.
As disheartening as it may be, the answer is: If you’re flying domestically, the airline likely owes you nothing.